Frequently Asked Questions

Acclinate is a health equity partner to clinical researchers, health systems, and payors. We help organizations engage historically underrepresented communities in more effective and meaningful ways—whether to improve clinical trial diversity, drive preventive care, or reduce disparities in care delivery.

We collaborate with pharmaceutical sponsors, CROs, academic research institutions, hospital systems, payors, and community-based organizations. If you’re working to reach underserved communities and improve equity, talk with our team.

Yes. We take data privacy seriously. Our systems and processes are designed to protect sensitive health information and ensure full compliance with HIPAA and other relevant standards.

Our Affective Trust Framework starts with people. We believe trust is built through authentic, human connection—so our community engagement strategies are touch-first, supported by smart technology. Our work is rooted in cultural relevance, lived experience, and years of direct relationship-building in underrepresented areas.

Our technology—including our e-DICT™ predictive analytics platform and Site Engagement Index (SEI)—supports our human-centered strategies. We use these tools to enhance precision, improve targeting, and provide data-backed insights to our partners. The heart of our work remains personal, relational, and rooted in trust.

We work with sponsors, CROs, and research sites to improve diversity in trial participation. Our trusted community platform, NOWINCLUDED, and our outreach team connect individuals to research opportunities that matter to them. Our predictive tools help identify the right participants and guide personalized, culturally appropriate follow-up.

We help health systems and payors better understand and engage underrepresented populations—especially those most at risk of chronic disease, delayed care, or mistrust in the system. We do this by supporting initiatives like preventive screenings, chronic care management, and member activation with culturally relevant outreach that drives action toward better health. To learn more, explore our case studies.

NOWINCLUDED is our health community platform dedicated to empowering Black and Brown individuals with trusted information, outlets to share experiences, and opportunities to participate in research and care programs. It’s where storytelling, education, and activation come together in a culturally safe space.

Our partners see improved representation in clinical trials, stronger engagement from underrepresented populations, and measurable gains in trust and participation. For health systems and payors, we help drive better outcomes and reduce disparities by connecting the right message to the right person at the right time.

We’d love to connect. Whether you're launching a new trial, rethinking your patient engagement strategy, or exploring how to better serve diverse communities, our team is here to help. Schedule a 1:1 to get started.